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The Difference Between Net and Gross Weight In Ecommerce Shipping
by Shipfusion Team on May. 27, 2025
When you’re scaling an ecommerce business, a seemingly simple metric like weight can have a major impact on profitability. Yet many brands underestimate how much hinges on understanding the difference between net and gross weight. Beyond industry terminology, these measurements influe …
How to Take Your Customer Service Level to the Next Level
by Shipfusion Team on May. 26, 2025
In ecommerce, first impressions don’t just happen once – they’re renewed with every customer interaction. Whether it's a quick response to a product question or seamless resolution of an order return, every touchpoint defines your customer service level. And when your service consiste …
Cutoff Time for UPS Next Day Air (& Other Things to Know)
by Shipfusion Team on May. 23, 2025
When a customer chooses expedited shipping, they're not just paying for speed—they're paying for certainty. That’s why the cutoff time for UPS Next Day Air isn’t just a small detail; it’s a critical trigger point that determines whether a package meets its promised delivery window. Fo …
UPS Package Measurements: A Complete Guide
by Shipfusion Team on May. 23, 2025
Knowing the ins and outs of UPS package measurements can make a big difference in cost, efficiency, and delivery success. This guide unpacks why accurate measurements matter and offers practical tips on measuring your packages to optimize your shipping process, avoid unnecessary fees, …
What are You Signing Onto with Contract Logistics Services?
by Shipfusion Team on May. 22, 2025
Choosing the right logistics partner is one of the most impactful decisions an ecommerce business can make. With rising customer expectations and the race for faster, cheaper delivery, many growing brands are turning to contract logistics services to build a more resilient supply chai …
How to Compare Overnight Shipping Rates for the Best Possible Price
by Shipfusion Team on May. 21, 2025
Shipping speed has evolved from a nice-to-have into a core expectation. Customers who once tolerated week-long delivery windows now view overnight shipping as standard – and they’ll switch brands to get it. If you're aiming to grow or protect your ecommerce business, the ability to co …
Cheap Shipping Boxes: A Mistake You Can't Afford to Make
by Shipfusion Team on May. 20, 2025
While opting for cheap shipping boxes might seem like a smart way to reduce costs, this decision often backfires in unexpected ways. Sacrificing quality for immediate savings can lead to substantial long-term expenses and a tarnished brand image. Here, we explore why investing in bett …
5 Post-Purchase Mistakes (and Solutions) In Ecommerce Growth
by Rin Mosher on May. 20, 2025
Interest acquired. Product page visited. Purchase considered. Transaction made. Fulfillment center notified and package en route. You’ve made it through the hard part of getting that first sale. Why risk future ones with an unnecessary post-purchase mistake? It’s easy to lose focus on …
Creating a Killer Commercial Delivery System
by Shipfusion Team on May. 20, 2025
In ecommerce, a product is only as good as the customer’s experience receiving it. No matter how impressive the marketing or how innovative the product, a poorly executed delivery can erode customer trust faster than any negative review. Seamless commercial delivery isn't just about m …
Common Freight Terms Every Ecommerce Business Should Know
by Shipfusion Team on May. 19, 2025
Navigating shipping logistics can feel like decoding a foreign language. For ecommerce businesses, every shipment carries stakes: customer satisfaction, profit margins, and brand reputation are all on the line. Misunderstandings or mistakes in shipping can lead to costly errors and di …