Shipfusion Blog

Shipfusion COVID-19 Status & Carrier Update

Covid-19 Carrier Coverage Updates:

Covid-19 Carrier Coverage Updates:UPDATE: This information has been updated to reflect the current carrier status as of July 6th, 2020.

USPS 

Some mail classes have extended their expected delivery times. USPS currently does not accept shipments to the following countries due to either lack of transportation or suspension of mail service in that country:

  1. Algeria
  2. Angola
  3. Argentina
  4. Azerbaijan
  5. Bahamas
  6. Bahrain
  7. Bangladesh
  8. Benin
  9. Bermuda
  10. Bolivia
  11. Botswana
  12. British Virgin Islands
  13. Brunei
  14. Burkina Faso
  15. Burundi
  16. Cameroon
  17. Cape Verde
  18. Cayman Islands
  19. Chad
  20. Chile
  21. Colombia
  22. Cook Islands
  23. Costa Rica
  24. Cuba
  25. Curacao
  26. Democratic Republic of the Congo
  27. Dominican Republic
  28. Ecuador
  29. Egypt
  30. Ethiopia
  31. Faroe Island
  32. Fiji
  33. French Polynesia
  34. Gambia
  35. Ghana
  36. Grenada
  37. Guatemala
  38. Guinea Bissau
  39. Guyana
  40. Haiti
  41. Honduras
  42. India
  43. Iraq
  44. Ivory Coast
  45. Kazakhstan
  46. Kenya
  47. Kiribati
  48. Kosovo
  49. Kuwait
  50. Kyrgyzstan
  51. Laos
  52. Lebanon
  53. Lesotho
  54. Liberia
  55. Libya
  56. Madagascar
  57. Malawi
  58. Maldives
  59. Mauritania
  60. Mauritius
  61. Mongolia
  62. Morocco
  63. Mozambique
  64. Myanmar
  65. Namibia
  66. Nepal
  67. Nigeria
  68. Oman
  69. Pakistan
  70. Panama
  71. Papua New Guinea
  72. Paraguay
  73. Peru
  74. Philippines
  75. Qatar
  76. Republic of Congo
  77. Rwanda
  78. Samoa
  79. Saudi Arabia
  80. Senegal
  81. Seychelles
  82. Sierra Leone
  83. Sint Maarten
  84. Solomon Islands
  85. South Africa
  86. South Sudan
  87. Sri Lanka
  88. Sudan
  89. Suriname
  90. Swaziland (Eswatini)
  91. Tajikistan
  92. Tanzania
  93. Timor-Leste
  94. Tonga
  95. Tunisia
  96. Turkmenistan
  97. Turks & Caicos
  98. Uganda
  99. United Arab Emirates
  100. Uruguay
  101. Uzbekistan
  102. Vanuatu
  103. Venezuela
  104. Yemen
  105. Zambia
  106. Zimbabwe

If a country is on the above list, it is not listed below again as postal operations in that country have been suspended or there is no viable air transport to that country from the United States. Countries that are removed from the suspension list will have the latest advisory added below.

DHL Express : Express: 100% operational and no blacked-out countries.

DHL eCommerce: Fully operating with the exception of local government limitations, As of June 16, 2020, a few countries are experiencing a temporary service disruption. Currently, there are no shipments to Algeria, Azerbaijan, Bahamas, Bermuda, Bissau, Bolivia, Botswana, Burkina Faso, Burundi, Cape Verde Cayman Islands, Chad, Chile, Costa Rica, Curacao, Dominican Republic, Ecuador, French Polynesia, Gambia, Ghana, Grenada, Guatemala, Guyana, Honduras, Iraq, Ivory Coast, Kuwait, Liberia, Libya, Malawi, Mauritania, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Congo, Saint Maarten, Samoa, Sierra Leone, Mayotte, Sao Tome & Principe, Saudi Arabia, Turkmenistan, Tajikistan, Uganda, Venezuela and Zimbabwe. 

FedEx Still operating at full capacity for domestic and international shipments and waiving signature requirements

Canada Post  Canada Post is experiencing delays of up to 5 days. Larger items could be impacted further. All on-time guarantees have been suspended. Shipments to several countries around the world are not being accepted.

March 24, 2020 ( 15:30 EST)

These policies and guidelines reflect Shipfusion’s official position as of March 24, 2020. In this fluid situation, they may need to change in the future with little warning. For updated information please visit our Status and Carrier Update page.

To all Shipfusion Clients and Partners,

Shipfusion has been tracking the spread of Coronavirus/Covid-19 and is committed to being both responsive and responsible, navigating these times with everyone’s safety and our client’s operations in mind.

As of 11:59 pm EST, March 24, 2020, The Ontario Provincial Government is officially mandating “All Non-Essential Businesses to Close”. The Province of Ontario announced today that “Businesses providing mailing, shipping, courier and delivery services, including post office boxes” are deemed essential and Shipfusion will remain open. 

Shipfusion is doing everything possible to maintain our Service Level Agreements, but given the circumstances and our commitment not to bring new or outside workers into the facilities, it is possible that small delays may occur. We will do our best to communicate these directly, but ask you to please be mindful of the challenging circumstances.

Shipfusion Senior Management will continue to keep its entire staff up-to-date on all changes to its screening and prevention efforts pertaining to Coronavirus/Covid-19. As appropriate health guidelines and recommendations change, we will provide updated information to employees and clients. For more information regarding the Coronavirus / Covid-19, please visit: Centre For Disease Control and Prevention – Coronavirus / Covid-19

Thank you,

Shipfusion Senior Management

——

March 20, 2020 (1530 EST)

These policies and guidelines reflect Shipfusion’s official position as of March 20, 2020. In this fluid situation, they may need to change in the future with little warning.

To all Shipfusion Clients and Partners,

Shipfusion has been tracking the spread of Coronavirus/Covid-19 and is committed to being both responsive and responsible, navigating these times with everyone’s safety and our client’s operations in mind.

As of 5:00 pm CST, March 21, 2020, The State of Illinois Public Health Office is officially announcing a “Stay at Home Order” for all residents until April 7, 2020. This order enforces all residents to practise social distancing of six (6) feet, enforces all non-essential businesses to close down, and encourages all individuals to stay at home. 

The State of Illinois Public Health Office clearly identifies Essential Business Operations to remain open. As of 5pm CST, March 21, 2020, Shipfusion will continue to operate.

Governor Pritzer announced today during the State of Illinois Press Conference that “All supply chains need to continue, and we encourage people with delivery jobs that they are checking in with employers – this is an essential service for all residents of Illinois”.

Shipfusion is doing everything possible to maintain our Service Level Agreements, but given the circumstances and our commitment not to bring new or outside workers into the facilities, it is possible that small delays may occur. We will do our best to communicate these directly, but ask you to please be mindful of the challenging circumstances.

Shipfusion Senior Management will continue to keep its entire staff up-to-date on all changes to its screening and prevention efforts pertaining to Coronavirus/Covid-19. As appropriate health guidelines and recommendations change, we will provide updated information to employees and clients. For more information regarding the Coronvirus / Covid-19, please visit: Centre For Disease Control and Prevention – Coronavirus / Covid-19

Thank you,

Shipfusion Senior Management

——

March 16, 2020

To all Shipfusion Clients and Partners,

Shipfusion has been tracking the spread of Coronavirus/Covid-19 and is committed to being both responsive and responsible, navigating these times with everyone’s safety and our client’s operations in mind.

As we continue to monitor the spread of Coronavirus/Covid-19 around the world and throughout the US and Canada very closely, we are taking the necessary steps to protect our employees in our facilities in line with the Center for Disease and Control Recommendations (CDC), well maintaining our service level agreements (SLAs) to the best extent possible.

In addition to our increased cleaning and disinfecting of high traffic areas, effective immediately, in an effort to prevent the spread of Coronavirus/Covid-19 throughout Shipfusion’s facilities and offices, Shipfusion senior staff and warehouse management will screen all employees for known virus symptoms before they are allowed entry into any Shipfusion operated sites. We have a full screening protocol that has been put in place as of Monday morning (March 16, 2020) recommended by the CDC until the World Health Organization lifts “Pandemic” status.

We are doing everything we possibly can to get all orders out and maintain our SLAs but it is possible that order timelines will be extended as we are not allowing outside visitors, new employees or new temporary staff into our facilities. We will continue to communicate if we anticipate delays within our fulfillment network. We are up-to-date with carrier partners and will send out additional communications as they come in pertaining to shipping orders within zones in states of emergencies.

Currently, our carrier partners are continuing to deliver domestic packages within the continental US and Canada but have restricted international shipments to customers in Italy, China, Hong Kong and Macau. We anticipate this list to increase as countries continue to take bold action surrounding trade and borders and we will continue to keep you updated as timely as we can.

Shipfusion Senior Management will continue to keep its entire staff up-to-date on all changes to its screening and prevention efforts pertaining to Coronavirus/Covid-19. As appropriate health guidelines and recommendations change, we will provide updated information to employees and clients. For more information regarding the Coronvirus / Covid-19, please visit: Centre For Disease Control and Prevention – Coronavirus / Covid-19

Thank you,
Shipfusion Senior Management

——

March 9, 2020

To all Shipfusion clients and partners,

Shipfusion has been tracking the spread of the Coronavirus (COVID-19) since early January 2020. We have been in daily communication with our safety consultants, The Horton Group to ensure all code, safety and health procedures are being followed and up to gold standard. Part of our rigorous health and safety procedures include new disinfecting and assessment protocols.

All warehouse staff including management teams have been trained and educated using the US Centre for Disease Control and Prevention’s Interim Guidance for Businesses and Employers to Plan and Respond to CoronaVirus/ COVID-19. Along with the US Centre of Disease Control’s procedures, Shipfusion has implemented all the latest national Hand Washing Guides.

To adhere to the latest COVID-19 concerns we have increased the frequency of cleaning and disinfecting processes in high traffic areas such as; packing tables, scanners, scales, door handles, faucets, and toilets.

Outside visitors are no longer permitted on-site, this includes; freight drivers who do not have access into the area outside of their vehicles.

Warehouse employees have been given strict instructions not to come into the facility if they are showing any signs of the following symptoms: cough, sore throat, runny nose or fever. Warehouse managers have been advised to send employees home who are showing signs of these symptoms.

Shipfusion’s prevention plan starting Tuesday, March 10th, 2020 will include hand sanitizer stations that will be set up as employees enter the warehouse space. As always, the same Shipfusion warehouse employees will pick and pack the same brands’ orders to eliminate the number of people handling each product.

Shipfusion’s contingency plans remain largely the same as any other worldwide event. A small select number of employees will be responsible for multiple warehouse jobs including fulfilling orders, working overtime hours, alternative temporary warehouse staff will be brought in to cover tasks including following a new schedule. Test contingency plan drills will be run to make sure each employee knows what to do in case of a quarantine shut down. Along with these measures, The Horton Group has devised an 80-page contingency plan outlining and detailing each plan of action in the outcome of a quarantine situation.

Sincerely the Shipfusion leadership team,

Brandon Luft CEO, Mike Stock CTO, Jared Cantor COO.

“Part of the theme at Shipfusion is that we don't constrain our clients. We work with them as business partners and we work with their solutions and their environments, which allows them great flexibility to work with other third parties, but still take advantage of Shipfusion services.”

Dean Bentley-Falcke
Senior Solutions Architect and eCommerce Specialist
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