Shipfusion COVID-19 Status & Carrier Update

By | March 18, 2020

Covid-19 Carrier Coverage Updates:

USPS Still accepting packages but will be held at domestic terminals

DHL Fully operating with the exception of local government limitations (No shipments to China, Macau, Hong Kong, Philipines, Turkey, Kuwait, Chile- Easter Island, Ecuador, Czech Republic ‘ no delivery to following postal codes: 584 01, 783 21, 783 24, 783 91, 784 01, Djibouti, Cayman Islands, French Polynesia, Lebanon, Libya, Maldives, Mauritania, Moldova, Mongolia, Morocco, Peru, Sri Lanka, South Africa, India, Tunisia and Italy)

DHL Express  Shipments to Wuhan Province and Xian Aiport have been suspended, all other countries are still being serviced as normal. 

FedEx Still operating at full capacity for domestic and international shipments and waiving signature requirements

Canada Post Fully operating with the absence of signature requirements Canada Post will be leaving notice cards indicating where and when the receiver may pick up their package.

March 24, 2020 ( 15:30 EST)

These policies and guidelines reflect Shipfusion’s official position as of March 24, 2020. In this fluid situation, they may need to change in the future with little warning. For updated information please visit our Status and Carrier Update page.

 

Frequently Asked Questions – Covid-19

 

To all Shipfusion Clients and Partners,

Shipfusion has been tracking the spread of Coronavirus/Covid-19 and is committed to being both responsive and responsible, navigating these times with everyone’s safety and our client’s operations in mind.

As of 11:59 pm EST, March 24, 2020, The Ontario Provincial Government is officially mandating “All Non-Essential Businesses to Close”. The Province of Ontario announced today that “Businesses providing mailing, shipping, courier and delivery services, including post office boxes” are deemed essential and Shipfusion will remain open. 

Shipfusion is doing everything possible to maintain our Service Level Agreements, but given the circumstances and our commitment not to bring new or outside workers into the facilities, it is possible that small delays may occur. We will do our best to communicate these directly, but ask you to please be mindful of the challenging circumstances.

Shipfusion Senior Management will continue to keep its entire staff up-to-date on all changes to its screening and prevention efforts pertaining to Coronavirus/Covid-19. As appropriate health guidelines and recommendations change, we will provide updated information to employees and clients. For more information regarding the Coronavirus / Covid-19, please visit: Centre For Disease Control and Prevention – Coronavirus / Covid-19

 

Thank you,

Shipfusion Senior Management

 

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March 20, 2020 (1530 EST)

These policies and guidelines reflect Shipfusion’s official position as of March 20, 2020. In this fluid situation, they may need to change in the future with little warning.

 

To all Shipfusion Clients and Partners,

Shipfusion has been tracking the spread of Coronavirus/Covid-19 and is committed to being both responsive and responsible, navigating these times with everyone’s safety and our client’s operations in mind.

As of 5:00 pm CST, March 21, 2020, The State of Illinois Public Health Office is officially announcing a “Stay at Home Order” for all residents until April 7, 2020. This order enforces all residents to practise social distancing of six (6) feet, enforces all non-essential businesses to close down, and encourages all individuals to stay at home. 

The State of Illinois Public Health Office clearly identifies Essential Business Operations to remain open. As of 5pm CST, March 21, 2020, Shipfusion will continue to operate.

Governor Pritzer announced today during the State of Illinois Press Conference that “All supply chains need to continue, and we encourage people with delivery jobs that they are checking in with employers – this is an essential service for all residents of Illinois”.

Shipfusion is doing everything possible to maintain our Service Level Agreements, but given the circumstances and our commitment not to bring new or outside workers into the facilities, it is possible that small delays may occur. We will do our best to communicate these directly, but ask you to please be mindful of the challenging circumstances.

Shipfusion Senior Management will continue to keep its entire staff up-to-date on all changes to its screening and prevention efforts pertaining to Coronavirus/Covid-19. As appropriate health guidelines and recommendations change, we will provide updated information to employees and clients. For more information regarding the Coronvirus / Covid-19, please visit: Centre For Disease Control and Prevention – Coronavirus / Covid-19

 

Thank you,

Shipfusion Senior Management

——

March 16, 2020

To all Shipfusion Clients and Partners,

Shipfusion has been tracking the spread of Coronavirus/Covid-19 and is committed to being both responsive and responsible, navigating these times with everyone’s safety and our client’s operations in mind.

As we continue to monitor the spread of Coronavirus/Covid-19 around the world and throughout the US and Canada very closely, we are taking the necessary steps to protect our employees in our facilities in line with the Center for Disease and Control Recommendations (CDC), well maintaining our service level agreements (SLAs) to the best extent possible.

In addition to our increased cleaning and disinfecting of high traffic areas, effective immediately, in an effort to prevent the spread of Coronavirus/Covid-19 throughout Shipfusion’s facilities and offices, Shipfusion senior staff and warehouse management will screen all employees for known virus symptoms before they are allowed entry into any Shipfusion operated sites. We have a full screening protocol that has been put in place as of Monday morning (March 16, 2020) recommended by the CDC until the World Health Organization lifts “Pandemic” status.

We are doing everything we possibly can to get all orders out and maintain our SLAs but it is possible that order timelines will be extended as we are not allowing outside visitors, new employees or new temporary staff into our facilities. We will continue to communicate if we anticipate delays within our fulfillment network. We are up-to-date with carrier partners and will send out additional communications as they come in pertaining to shipping orders within zones in states of emergencies.

Currently, our carrier partners are continuing to deliver domestic packages within the continental US and Canada but have restricted international shipments to customers in Italy, China, Hong Kong and Macau. We anticipate this list to increase as countries continue to take bold action surrounding trade and borders and we will continue to keep you updated as timely as we can.

Shipfusion Senior Management will continue to keep its entire staff up-to-date on all changes to its screening and prevention efforts pertaining to Coronavirus/Covid-19. As appropriate health guidelines and recommendations change, we will provide updated information to employees and clients. For more information regarding the Coronvirus / Covid-19, please visit: Centre For Disease Control and Prevention – Coronavirus / Covid-19

 

Thank you,
Shipfusion Senior Management

——

March 9, 2020

To all Shipfusion clients and partners,

Shipfusion has been tracking the spread of the Coronavirus (COVID-19) since early January 2020. We have been in daily communication with our safety consultants, The Horton Group to ensure all code, safety and health procedures are being followed and up to gold standard. Part of our rigorous health and safety procedures include new disinfecting and assessment protocols.

All warehouse staff including management teams have been trained and educated using the US Centre for Disease Control and Prevention’s Interim Guidance for Businesses and Employers to Plan and Respond to CoronaVirus/ COVID-19. Along with the US Centre of Disease Control’s procedures, Shipfusion has implemented all the latest national Hand Washing Guides.

To adhere to the latest COVID-19 concerns we have increased the frequency of cleaning and disinfecting processes in high traffic areas such as; packing tables, scanners, scales, door handles, faucets, and toilets.

Outside visitors are no longer permitted on-site, this includes; freight drivers who do not have access into the area outside of their vehicles.

Warehouse employees have been given strict instructions not to come into the facility if they are showing any signs of the following symptoms: cough, sore throat, runny nose or fever. Warehouse managers have been advised to send employees home who are showing signs of these symptoms.

Shipfusion’s prevention plan starting Tuesday, March 10th, 2020 will include hand sanitizer stations that will be set up as employees enter the warehouse space. As always, the same Shipfusion warehouse employees will pick and pack the same brands’ orders to eliminate the number of people handling each product.

Shipfusion’s contingency plans remain largely the same as any other worldwide event. A small select number of employees will be responsible for multiple warehouse jobs including fulfilling orders, working overtime hours, alternative temporary warehouse staff will be brought in to cover tasks including following a new schedule. Test contingency plan drills will be run to make sure each employee knows what to do in case of a quarantine shut down. Along with these measures, The Horton Group has devised an 80-page contingency plan outlining and detailing each plan of action in the outcome of a quarantine situation.

 

Sincerely the Shipfusion leadership team,

Brandon Luft CEO, Mike Stock CTO, Jared Cantor COO.