We’re always expanding and developing our wonderful team, so we are pleased to welcome our latest team member, Craig Robinson as our new VP of Operations. Read our Q&A below to find out more about him.
1. What has your career this far looked like in the tech industry?
I graduated from Shippensburg University with a degree in Public Administration and a Graduate Degree from Pennsylvania State University in Supply Chain Management. Before accepting my new position at Shipfusion, I served as Senior Manager of Supply Chain Network Expansion at UltaBeauty, where I worked for eight years holding various roles.
2. What plans do you see for Shipfusion?
I am excited to bring my experience and a proven track record of success in operations to Shipfusion. I see several opportunities here at Shipfusion to grow and expand the operational processes, including expanding on the wholesale feature offerings. I have an extensive background with client care and an understanding of how to tailor services and processes to meet each individual client’s need — no matter how big or small the company. Operations are the foundation of streamlining the business.
A Day At Work With Craig
As Vice President of operations, Craig will oversee day-to-day company operations, define and implement operational strategies, structure and processes. Craig’s duties will include ensuring the warehouse operates at peak efficiency, with customer satisfaction being the primary goal– working closely alongside Shipfusion’s CEO, COO and CTO. Craig will also oversee training and mentoring of the warehouse operations team including, creating and instilling policy and procedures throughout operations. Craig will also be partnering with the Director of Client Services, Scott McCarthy and Director of Internal Operations Erin Pollock to drive operational efficiency.
Favourite Social Media Platform: LinkedIn
Last online purchase: iPhone 12
Last Gadget purchase: A Bluetooth thermometer for my smoker
What website I visit the most: ESPN
Understanding how to ship out and distribute your brand’s product can be a handful. Using a fulfillment solution like Shipfusion frees you from navigating the shipping and receiving landscape with zero stress. Shipfusion sets your business on autopilot and combines flexible, reliable fulfillment with powerful, real-time technology. Shipfusion has multiple fulfillment centers across the US and Canada– making it easy to manage your eCommerce business. For more information on how to set your business on autopilot, contact one of our fulfillment specialists today.