For a large number of online retailers, outsourcing order fulfillment to dedicated service providers still remains to be a misunderstood and complicated process. Even though many companies are years into partnering with reliable order fulfillment companies, others wonder if involving a third party service provider will actually beneficial.
With 2017 almost around the corner, now is the right time to learn from all that has trended this year in the order fulfillment industry. The rapidly growing shift from physical stores to online shopping and outsourcing order fulfillment to third party service providers does present a lot of opportunities.
As an ecommerce business owner, you probably realize the importance of the last step in reaching out to your customers-order fulfillment. The customer had hundreds of options and he/she chose you, which makes you responsible to ensure that they get their products on time.
They make their way to your website, browse through the products and add the ones they want to the cart. The next step is quite simple, right? All they need to is proceed towards the payment form. However, they don’t, and it could be due to a number of reasons.
It may be an important concern for online businesses. However, free and easy return policies for online shoppers barely get the attention they deserve. Even though we get a lot of questions regarding free shipping, many startups still fail to realize the importance of an easy returns policy.
Most ecommerce business owners deal with the common problem of deciding whether they should outsource their order fulfillment. It can certainly be a difficult call. Do you send your inventory to a third party and not be able to walk into your warehouse and see your stock?
Featuring exceptional products for the right people is the way to run e-commerce stores. However, the way you present it plays an equally important role in determining how your target audiences receive it.
As an online seller, you may have dealt with slow moving inventory at some point in time. When it doesn’t move, there are a lot of consequent costs that eventually tie up to resources and capital which could have been used to invest in your business.