Connecting Shipfusion’s software to your BigCommerce store is quick and easy. A simple onboarding process will help import products and orders in minutes. Shipfusion’s custom software will track any order as soon as it is placed on your BigCommerce store, pushing the order through to our pick and pack process– then it will be shipped out to the end customer. The complete process will be tracked in real-time on Shipfusion’s client portal. Don’t forget Shipfusion also handles all returns using our custom returns management software, putting your BigCommerce store on autopilot.
Shipfusion’s innovative inventory management software allows your BigCommerce store to be fully automated through tracking inventory levels and being able to scale demand on the Shipfusion client portal app. Keep an eye on how much stock is available on multiple marketplaces and at each Shipfusion fulfillment center location. Receive automatic updates when inventory is running low on your BigCommerce store.
Shipfusion will help you get your customers the fastest and most affordable shipping rates available. When an order is placed through your BigCommerce store, Shipfusions software will automatically choose the fastest and most affordable shipping option.
Our tech team will build an integration between our software and your BigCommerce store. This will allow for a seamless data integration so we can ship out your orders without any manual effort on your end.
Shipfusion’s inventory management software makes it easy to view, manage and notify changes in your inventory levels in your BigCommerce store. Shipfusion’s real-time inventory tracking sweep allows transparency into your stock and helps you better organize your inventory. The technology works on sweeping inventory if you are using our multiple fulfillment centers programs as well.
Shipfusion imports orders every 5 minutes using our custom cloud-based customer portal that can be accessed from anywhere in the world through Shipfusion.com. The system offers customers many intuitive and easy to use tools.
Yes Shipfusion, does pull in the products from your BigCommerce store including; the pictures, the pricing and the specific titles of the SKU’S. We map product bundles on Shipfusion to single SKU’s. Shipfusion’s shipment Management allows change of SKU’s at no extra cost.
Yes, you can create product rules to exclude the specific or multiple products from importing on orders into Shipfusion’s software. Shipfusion’s software provides our customers with complete control over their orders and inventory while being stored at any of our warehouses. There are tools and features that allow you to apply specific rules to each individual SKU. If you want to prohibit certain products from shipping to designated states or international countries outside of the US, these can be easily applied using the workflows in our portal.
Shipfusion will update all inventory levels back to your BigCommerce store and keep track of inventory items sold directly off Shopify. Customers can request Annual Physical Inventory Counts and Cycle Counts through the portal. These can be scheduled with any warehouse and are charged out by the hour. If you require a third-party auditor to attend an annual physical inventory count, this can be accommodated as well.
Shipfusion will create all shipping labels as soon as an order is placed on your BigCommerce store. We will track this label for delivery status and return purposes. All customer returns are handled through Shipfusion’s portal. Returns can be placed by simply selecting the order that needs to be returned and creating an RMA. If you would like to cover the cost of the shipping, our system will automatically generate a shipping label for you to use. You can either have Shipfusion send the shipping label directly to the customer using a specified preloaded email address or you can download the label and send it to the customer directly as a PDF. If you are not covering the cost of shipping, you can create the RMA and pass this information to your customer to include on the shipping label.
Shipfusion will store, pick and pack all orders putting your BigCommerce store on autopilot. Never go to a post office again. Shipfusion offers its customers a US-based Omni Channel fulfillment solution through warehouses in Chicago and Los Angeles. By utilizing different warehouses, it allows customers to reach end-users faster at a more cost-effective shipping rate, while significantly lowering costs and increasing customer satisfaction.
Shipfusion has partnerships with most major carriers and will update the tracking number once it is processed in our system by the carrier. Shipfusion does not batch upload orders. We constantly pull orders in from our customer’s BigCommerce stores every 5 – 7 minutes and the orders automatically flow into our pick queue. It is our goal to get out as many shipments each day as possible and it is common to see same-day fulfillment up until 2 PM CST excluding holidays.