Returns

Our reverse eCommerce Fulfillment Center logistics program allows our clients to run an effective returns process, customized for each client based on their specific needs and desired customer experience.

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Shipfusion’s Comprehensive Returns Process

Shipfusion’s eCommerce Fulfillment Center is able to support a full returns process for each client, tailored to their specific needs and desired outcome. Our advanced reporting on returns gives clients important data analytics to constantly adjust their returns strategy and ensure the correct balance towards restocking inventory, customer experience, and financial impact. We are able to provide custom return labels for end customers or integrate with other return providers via API.

Returns Features

Customer Experience

Quickly generate shipping labels for the returns process.

Push Notifications

Customers will be notified when merchandise is returned.

Product Insights

Determine your return rates, help plan manufacturing order schedules to reduce overhead storage.

Reduce Your Bottom Line

Minimize costs of expired or discontinued products, match other supply demands, and increase your profit margin.

Third-Party eCommerce Fulfillment Center Return Applications

Shipfusion is integrated with all major returns providers. This ensures all generated returns are migrated into the Shipfusion software and can be matched by tracking number or customer name once the return is received at a Shipfusion eCommerce fulfillment warehouse.

Handling Returned Product to the eCommerce Fulfillment Center

Shipfusion will follow product instructions to check the item for refund or exchange purposes
Shipfusion’s eCommerce fulfillment warehouse team can send detailed photos of the returned product
Shipfusion can arrange for charity pickup through our network of trusted partners
Shipfusion can safely destroy and discard unsellable products

Return FAQs

What is the timeline for a return from the eCommerce Fulfillment Center?

Shipfusion will process a return within 72 hours.

What is the cost of Shipfusion’s returns program?

We offer tailored and customizable programs to meet each of our client’s needs.

What other channels can Shipfusion’s return software plug into?

Shipfusion’s returns software can easily integrate with any eCommerce sales channel.