Automating Logistics with Shipfusion
Vessi is a successful footwear company offering eco- friendly, sustainable waterproof sneakers. Before signing on with Shipfusion, the founders of Vessi were fulfilling orders on their own and having difficulty entering the American retail shipping market. Vessi shortly signed on with Shipfusion and was able to let the multifunctional company take over many aspects of processing, including; inventory management, pick and packing and customer service. Vessi’s co-founder Mikaella Go was ready to automate Vessi’s checkout process.
- Vessi was able to integrate with Shipfusion’s software seamlessly
- Vessi was able to increase flow and optimization on returns with Shipfusion’s custom returns management software
- Inventory management made it easy to cross-sell over many eCommerce marketplaces and keep an eye on inventory
- Onboarding with Shipfusion was so simple, and the communication with all the developers and leadership was always flowing
- Being able to watch Shipfusion scale with our growth has been amazing and continues to strengthen our partnership
Taking a Step Back into Full Automation
Vessi wanted to fulfill its orders without stress and full-time monitoring, allowing the product to be stored, packed and shipped without its leadership team doing it all.
- Inventory management
- Shipping and receiving in the US
- Implementing a successful returns software
“Shipfusion has completely changed our entire returns management process. I couldn’t imagine working with anyone else.”
Mikaella Go, Co-Founder
Expanding into New Horizons and Increasing Sales
Since signing on with Shipfusion, Vessi has been able to reach new markets across the US. Shipfusion offered a more optimized and seamless returns management software that managed tickets and labels more efficiently.
- Customer care and inventory mamangent have been A+ with full access to Shipfusion’s account managers
- Onboarding and the setup process was simple and easy to understand
- Shipfusion’s CTO Mike Stock was able to build custom integrations into Vessi’s platform
- Direct integration
- Streamlined technology platform flow and functionality
- Shipfusion and Vessi teamed up to donate returned items to local charities
Reaping The Benefits of Shipfusion Fulfillment
Vessi’s business has increased dramatically since signing on with Shipfusion several years ago. Sales have increased, and Vessi has now expanded into the US market and to international customers. Vessi’s founders can be less on-hands with orders and can now focus on customer outreach, product development, and building brand recognition. Vessi continues to work with Shipfusion and has no plans of slowing down.
- Communication with Shipfusion was easy
- Ability to scale up
- They can keep up with increase flow days
- Shipfusion puts attention to detail in our shipments and gets them out on time to our customers
- Shipfusion can handle all volumes of shipments