Shipfusion vs Stord: 

Which 3PL is Right for Your Business?

Both Shipfusion and Stord are 3PL providers, but Shipfusion has dedicated on-site Account Managers that become a true extension of your business, in addition to lot tracking, real-time inventory management, and robust reporting and analytics. 

Compare Shipfusion and Stord’s fulfillment accuracy, scalability, and personalized support to help make the best choice.

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Compare Shipfusion and Stord

Shipfusion
Stord
Warehouse Network
✅ Fully owned warehouse network across North America staffed by Shipfusion Employees
⬜️ Stord's freight network consists of over 1000 fully integrated warehouse facilities of pre-vetted partner facilities. Stord’s warehousing also includes 11 first-party facilities across the USA.
Support
✅ Dedicated in-house Account Manager and Support teams.

NPS score of 86.
⬜️ Dedicated account manager and ticketing system using shared teams.
Reviews indicate a mixed customer experience with support, encountering delays and difficulties in receiving a response or resolving issues

No NPS score available.
Scalability
✅ Built to handle rapid growth and high order volumes without service interruptions.
✅ Stord’s logistics are designed to support high-volume omnichannel brands.
Software
✅ Shipfusion 360 is a robust, intuitive portal offering real-time inventory tracking and analytics.
⬜️ Stord's WMS (Stord One Warehouse) is a cloud-based platform that offers real-time tracking and monitoring of stock levels with real-time inventory visibility. Seamlessly connects with any internal and third-party systems.
Users find that Stord’s platform lacks advanced analytics and export capabilities, limiting visibility and reducing operational flexibility for users who rely on data-driven decisions.
Billing
✅ No hidden fees - ever. Get fully itemized billing for every service so you can see exactly what you’re paying for.
⬜️ The WMS captures every billable activity, streamlining billing and invoicing. Users experience invoice management issues, citing delays and insufficient detail that disrupt operational efficiency.
Integrations
✅ Integrations with all major ecommerce platforms and tools.
✅ 100+ connections and can integrate with other systems and applications.
Verticals
✅ Specializes in DTC brands, health & wellness, supplements, food & beverage, cosmetics, and CPG.
✅ Specializes in DTC, B2B and omnichannel brands across various vertical including health & beauty, nutrition & supplements, and apparel & accessories.
Customization
✅ Flexible fulfillment solutions tailored to unique brand needs, including custom packaging and shipping rules.
✅ Stord builds a custom plan based on each customer's needs for fulfillment, transportation, and technology.
Lot Tracking
✅ Provide lot tracking.
✅ Provide lot tracking.
Temperature Control
✅ Temperature-controlled warehouse space.
✅ Cold and temperature-controlled fulfillment.
Cold Chain Shipping
✅ Provide cold chain shipping.
✅ Provide cold chain shipping.
FDA Registration
✅ All warehouses are FDA-registered.
✅ All warehouses are FDA-registered.
SQF Approval
✅ SQF Approved.
❌ No information available.
Health Canada Approval
✅ Canadian warehouse is Health Canada Approved.
❌ No information available.

Get Your Custom Pricing

Save money on fulfillment while getting the best customer service and performance in the industry.

When to Choose Shipfusion

Shipfusion is ideal for ecommerce businesses that:

  • Need a partner who can scale with their growth and handle spikes during peak seasons.
  • Require customized fulfillment solutions for unique product or brand requirements.
  • Want advanced tools like real-time data access for inventory forecasting.
  • Value personalized, dedicated support to solve problems fast.

When to Choose Stord

Stord is best suited for:

  • Businesses that don’t depend on data-driven insights and are satisfied with standard analytics tools.
  • Companies that can manage with standard support, even if response times are not always immediate.
  • Organizations comfortable working with more basic billing and invoicing structures.

You're in good company

Why Fast-Scaling Ecommerce Brands Choose Shipfusion

Shipfusion goes beyond being a fulfillment provider—it’s a growth partner. With a proven track record of helping brands thrive during high-stakes seasons like BFCM, Shipfusion focuses on accuracy, scalability, and custom fulfillment solutions for your brand. 

Curious to see Shipfusion in action?

Shipfusion has helped DTC brands to:

Reduce order turnaround times by 50%

Swirly Curly cut down on fulfillment times while maintaining 99.9% order accuracy.

Save over 90% in costs and reclaim 15 hours a week 

Word on Fire created new efficiencies
with Shipfusions custom fulfillment strategy 

Reduce order shipping times by 20%

Revant Cosmetics reduced shipping times while saving on shipping costs

When support stalls, your business suffers

At Shipfusion, you get a dedicated account manager–no ticket loops, no delays, just real support that solves problems fast

FAQ

Which 3PL offers better customer support?

Real support doesn’t come in tiers. At Shipfusion, your dedicated account manager is part of your team, ready to help, quick to act, and always just a call or email away

At Stord, support is handled through a mix of shared teams and dedicated account managers, but the experience can be inconsistent. Some users see quick resolutions, while others face delays and unhelpful responses, which make it hard to get problems fully resolved.

Which 3PL is better for scaling brands?

Shipfusion isn’t just ready for your growth; we’re built for it. With customizable solutions, advanced inventory tools, and support that keeps up, you can expand confidently without sacrificing speed or accuracy.

Stord works with mid-size to large businesses, but users say the platform doesn’t keep up. From invoicing issues to limited analytics and export tools, the gaps make it harder to get the insights you need to make smart, fast decisions.

Is Stord safe for food, beverage and supplement storage?

Stord's fulfillment facilities are FDA-registered; however, they are not SQF-approved or Health Canada-approved.

With Shipfusion, your food and beverage products are stored in regulatory-compliant warehouses. Our North American fulfillment centers are Safe Quality Food (SQF) approved and FDA-compliant. Additionally, our warehouses follow Good Manufacturing Practices (GMP) and are Health Canada certified. Coupled with our cold-chain shipping and advanced lot tracking, your products are guaranteed to maintain their quality and integrity from warehouse to doorstep.

What is Stord's pricing structure?
There is no publicly available information regarding Stord’s pricing. Stord builds a custom plan based on its customers' unique needs. 

Customers can expect to incur the following costs from a typical 3PL: 
  • Setup / Onboarding Fee
  • Receiving Fees
  • Pick and Pack Fees
  • Inventory Storage Fees
  • Kitting Cost
  • Shipping Cost
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