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Shipfusion vs ShipBob: 

Which 3PL is Right for Your Business?

Both Shipfusion and Shipbob are 3PL providers, but Shipfusion has dedicated on-site Account Managers that become a true extension of your business, in addition to lot tracking, real-time inventory management, and robust reporting and analytics.

Compare Shipfusion and ShipBob’s fulfillment accuracy, scalability, and personalized support to help make the best choice.

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Compare Shipfusion and ShipBob

Features
Shipfusion
ShipBob
Warehouse Network
✅ Fully owned warehouse network across North America staffed by Shipfusion Employees
✅ North America-wide warehouse network, but most warehouses are subcontracted.
Support
✅ Dedicated in-house Account Manager and Support teams.

NPS score of 86.
❌ Outsourced customer service teams and shared support mode, which means less personalized support.

No NPS score available.
Scalability
✅ Built to handle rapid growth and high order volumes without service interruptions.
⬜️ Suitable for smaller businesses, but scaling brands may face challenges.
Software
✅ Shipfusion 360 is a robust, intuitive portal offering real-time inventory tracking and analytics.
⬜️ User-friendly dashboard but less comprehensive reporting and insights.
Billing
✅ No hidden fees - ever. Get fully itemized billing for every service so you can see exactly what you’re paying for.
❌ Provides monthly costs and average cost per order. Reports of unexpected fees for add-on services or peak season surcharges.
Integrations
✅ Integrations with all major ecommerce platforms and tools.
✅ Integrations with all major ecommerce platforms.
Verticals
✅ Specializes in DTC brands, health & wellness, supplements, food & beverage, cosmetics, and CPG.
✅ Broad focus on various industries, but less expertise in niche verticals.
Customization
✅ Flexible fulfillment solutions tailored to unique brand needs, including custom packaging and shipping rules.
❌ More standardized solutions with limited customization options.
Lot Tracking
✅ Provide lot tracking.
✅ Provide lot tracking.
Temperature Control
✅ Temperature-controlled warehouse space.
✅ Temperature-controlled warehouse space.
Cold Chain Shipping
✅ Provide cold chain shipping.
✅ Provide cold chain shipping.
FDA Registration
✅ All warehouses are FDA-registered.
⬜️ Some FDA-registered facilities.
SQF Approval
✅ SQF Approved.
❌ No SQF Approval.
Health Canada Approval
✅ Canadian warehouse is Health Canada Approved.
❌ Not Health Canada approved.

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Save money on fulfillment while getting the best customer service and performance in the industry.

When to Choose Shipfusion

Shipfusion is ideal for ecommerce businesses that:

  • Need a partner who can scale with their growth and handle spikes during peak seasons.
  • Require customized fulfillment solutions for unique product or brand requirements.
  • Want advanced tools like real-time data access for inventory forecasting.
  • Value personalized, dedicated support to solve problems fast.

When to Choose ShipBb

ShipBob is best suited for for:
  • Small to medium-sized brands looking for an entry-level fulfillment solution.
  • Ecommerce businesses that prioritize a large warehouse network for broader coverage.
  • Companies comfortable with standardized processes and tools.
  • Businesses that prioritize ease of use over advanced reporting and insights.
Shipfusion_Final_Edit_Low_Res_Photo-295-min-1

Why Fast-Scaling Ecommerce Brands Choose Shipfusion

Shipfusion goes beyond being a fulfillment provider—it’s a growth partner. With a proven track record of helping brands thrive during high-stakes seasons like BFCM, Shipfusion focuses on accuracy, scalability, and custom fulfillment solutions for your brand. 

Curious to see Shipfusion in action?

Shipfusion has helped DTC brands to:

Reduce order turnaround times by 50%

Swirly Curly cut down on fulfillment times while maintaining 99.9% order accuracy.

Save over 90% in costs and reclaim 15 hours a week 

Word on Fire created new efficiencies
with Shipfusions custom fulfillment strategy 

Reduce order shipping times by 20%

Revant Cosmetics reduced shipping times while saving on shipping costs

Want a 3PL that’s a true partner, has lower shipping rates, and accurate fulfillment?

Shipfusion is the partner you’re looking for. 

FAQ

Which 3PL offers better customer support?

At Shipfusion, you're not just another number, you're our top priority. And your dedicated account manager is always just a phone call or email away.
Every client gets a dedicated on-site Account Manager—no upcharges, no service tiers. Just real support from someone that's always got your back, and knows your business from the ground up. Learn more here. 

At ShipBob, the outsourced customer service teams lead to long wait times and less personalized support. 

 

Which 3PL is better for scaling brands?

Shipfusion’s tech-driven platform, expansive warehouse network, and customizable solutions are designed to scale effortlessly as your business takes off. Whether you’re doubling order volume, launching new SKUs, or expanding into new markets, Shipfusion gives you the flexibility, visibility, and support you need to grow without missing a beat. 

ShipBob is good for smaller brands shipping less than 2000 orders a month. 

Is ShipBob safe for food, beverage and supplement storage?

Shipbob has some FDA-registered facilities, but they are not SQF (Safe Quality Foods) or Health Canada certified. 

With Shipfusion, your food and beverage products are stored in regulatory-compliant warehouses. Our North American fulfillment centers for food are Safe Quality Food (SQF) approved and FDA-compliant. Additionally, our warehouses follow Good Manufacturing Practices (GMP) and are Health Canada certified. Coupled with our cold-chain shipping and advanced lot tracking, your products are guaranteed to maintain their quality and integrity from warehouse to doorstep.

What is ShipBob's pricing structure?

ShipBob offers custom, usage-based pricing with no hidden fees. Costs depend on receiving, storage, pick and pack, packaging, kitting, returns, and shipping needs.

Customers can expect to incur the following costs from a typical 3PL: 
  • Setup / Onboarding Fee
  • Receiving Fees
  • Pick and Pack Fees
  • Inventory Storage Fees
  • Kitting Cost
  • Shipping Cost
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