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Shipfusion vs DCL Logistics: 

Which 3PL is Right for Your Business?

Both Shipfusion and DCL Logistics are 3PL providers, but Shipfusion has dedicated on-site Account Managers that become a true extension of your business, in addition to lot tracking, real-time inventory management, and robust reporting and analytics. 

Compare Shipfusion and DCL Logistics' fulfillment accuracy, scalability, and personalized support to help make the best choice.

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Compare Shipfusion and DCL Logistics

Features
Shipfusion
DCL Logistics
Warehouse Network
✅ Fully owned warehouse network across North America staffed by Shipfusion Employees
❌ Uses a mix of six owned and partner-operated warehouses within the U.S, which can affect consistency.
Support
✅ Dedicated in-house Account Manager and Support teams.

NPS score of 86.
⬜️ Shared support teams with tiered service levels—personalized support may cost more.

NPS score of 55
Scalability
✅ Built to handle rapid growth and high order volumes without service interruptions.
⬜️ Suitable for mid-sized businesses, but some scaling brands report limitations.
Software
✅ Shipfusion 360 is a robust, intuitive portal offering real-time inventory tracking and analytics.
⬜️ Offers a client portal, but reporting and inventory features are more basic.
Billing
✅ No hidden fees - ever. Get fully itemized billing for every service so you can see exactly what you’re paying for.
❌ Complex billing structure with added fees for value-added services and seasonal surcharges.
Integrations
✅ Integrations with all major ecommerce platforms and tools.
✅ Integrations with major ecommerce platforms, though custom integrations may require added cost or development.
Verticals
✅ Specializes in DTC brands, health & wellness, supplements, food & beverage, cosmetics, and CPG.
⬜️ Broad B2B/B2C focus but less specialization in regulated or high-touch verticals.
Customization
✅ Flexible fulfillment solutions tailored to unique brand needs, including custom packaging and shipping rules.
❌ Primarily standardized workflows. Customization may require additional fees or process changes.
Lot Tracking
✅ Provide lot tracking.
✅ Provide lot tracking.
Temperature Control
✅ Temperature-controlled warehouse space.
⬜️ Offers temperature-controlled storage in select warehouse locations.
Cold Chain Shipping
✅ Provide cold chain shipping.
⬜️ Limited cold chain capabilities depending on location.
FDA Registration
✅ All warehouses are FDA-registered.
✅ Some FDA-registered warehouses.
SQF Approval
✅ SQF Approved.
❌ Not SQF certified.
Health Canada Approval
✅ Canadian warehouse is Health Canada Approved.
❌ No Health Canada certification.

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Save money on fulfillment while getting the best customer service and performance in the industry.

When to Choose Shipfusion

Shipfusion is ideal for ecommerce businesses that:

  • Need a partner who can scale with their growth and handle spikes during peak seasons.
  • Require customized fulfillment solutions for unique product or brand requirements.
  • Want advanced tools like real-time data access for inventory forecasting.
  • Value personalized, dedicated support to solve problems fast.

When to Choose DCL Logistics

DCL Logistics works best for:
  • Mid-sized ecommerce and B2B brands with straightforward fulfillment needs.
  • Brands looking for a West Coast-based logistics partner with a strong track record.
  • Companies willing to work within more standardized processes and support tiers.
  • Businesses that can manage with basic reporting and inventory tools within a portal

Why Fast-Scaling Ecommerce Brands Choose Shipfusion

Shipfusion goes beyond being a fulfillment provider—it’s a growth partner. With a proven track record of helping brands thrive during high-stakes seasons like BFCM, Shipfusion focuses on accuracy, scalability, and custom fulfillment solutions for your brand. 

Curious to see Shipfusion in action?

Shipfusion has helped DTC brands to:

Reduce order turnaround times by 50%

Swirly Curly cut down on fulfillment times while maintaining 99.9% order accuracy.

Save over 90% in costs and reclaim 15 hours a week 

Word on Fire created new efficiencies
with Shipfusions custom fulfillment strategy 

Reduce order shipping times by 20%

Revant Cosmetics reduced shipping times while saving on shipping costs

Want a 3PL that feels like an extension of your team, not just another vendor?

Talk to Shipfusion for transparent pricing, real-time insights, and fulfillment that grows with your brand.

FAQ

Which 3PL offers better customer support?

Shipfusion offers a dedicated Account Manager for every client—no tiers, no extra fees. You get real, responsive support from someone who knows your business inside and out.

DCL Logistics uses shared support teams, and personalized attention may come at a higher cost or be limited to premium service levels.

Which 3PL is better for scaling brands?

Shipfusion is built for scale with custom fulfillment options, real-time inventory data, and proven support during rapid growth and peak seasons.

DCL Logistics serves many successful brands, but fast-growing ecommerce companies may find limitations in flexibility, service speed, or software capabilities.

Is DCL Logistics safe for food, beverage and supplement storage?

DCL Logistics offers FDA-registered facilities and temperature-controlled storage in select locations, but lacks SQF or Health Canada certifications.

Shipfusion provides SQF-certified, Health Canada-approved facilities with regulatory-compliant storage, cold-chain shipping, and lot tracking, making it a reliable choice for supplements, snacks, and other sensitive products.

What is DCL Logistics' pricing structure?

DCL Logistics’ pricing structure is not publicly available, but the company emphasizes its customized solutions with tailored pricing for each client's unique needs. 

 

Customers can expect to incur the following costs from a typical 3PL: 

  • Setup / Onboarding Fee
  • Receiving Fees
  • Pick and Pack Fees
  • Inventory Storage Fees
  • Kitting Cost
  • Shipping Cost
Where are DCL Logistics warehouses located?

DCL Logistics has a network of 7 warehouses across the United States, Canada and Europe, which are operated by both owned and partner-operated facilities.

United States

San Francisco Bay Area - DCL Logistics, Fremont, California, facilities are right in the heart of the Bay Area, south of San Francisco.

Los Angeles - DCL Logistics’ Los Angeles facilities are just East of Downtown Los Angeles, located in Ontario, California. 

Kentucky - DCL Logistics’ Kentucky facility is located in Louisville.

East Coast - DCL Logistics, York, Pennsylvania, fulfillment center serves its entire East Coast clientele within the United States. 

 

Canada

DCL Logistics Ontario Canada facility is located in Ottawa.

 

Europe

DCL Logistics Europe facility is located in Vennep, The Netherlands.

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