Secret Shop by Shipfusion

We’ll Secret Shop Your Store This BFCM

secret-shop-hero (1)

Find out what your customer experience is really like during BFCM. We’ll place a real order from your store over Black Friday Cyber Monday and document every step, from checkout to unboxing. Spaces are limited for this free audit, request yours now! 

Request Your Secret Shop

Limited spots. Signups close Nov 23, 2026.

How Does the BFCM Secret Shop Work?

The Process

1. Sign up

Request your free secret shop by filling out the form. We will reach out to confirm if you’ve been selected for the secret shop.

2. We secret shop your brand over BFCM

If selected, we place a real order from your store on Black Friday and document everything from checkout to unboxing.

3. We deliver

We send you a full audit of your post-purchase experience, including a report, unboxing video and a 30-minute debrief with our team. You’ll walk away knowing exactly what’s working and where to improve.

What We Audit:

  • Checkout Flow & UX: Friction, trust signals, payment experience.

  • Upsells & Merchandising: In-cart opportunities, cross-sell execution.

  • Fulfillment Speed & Accuracy: Processing time, carrier performance, and order accuracy.

  • Post-Purchase Emails: Timing, clarity, messaging, and sequence effectiveness.

  • Packaging & Unboxing Experience: First impressions, brand consistency, presentation, and product protection.
What Will You Get?

Report: includes insights, what’s working and areas to improve

Report: includes insights, what’s working and areas to improve

Delivery photos and an unboxing video

Delivery photos and an unboxing video

30-minute debrief with our team

30-minute debrief with our team

Who Is This For?

DTC ecommerce brands shipping 3,000+ orders a month 

Peak season only comes once a year. Let’s make sure you learn everything you can from it.

Limited spots. Signups close Nov 23, 2026.