Our newly re-designed Billing page shows you all of your billing-related information in one place, with additional granularity and visibility.
Overview
Once you have navigated to the Billing section of the Portal, you will see an overview of all billing-related information. By default, the Statements tab is selected. You will also see a Make Payment button in the top right despite the tab currently selected, giving you easy access no matter where you are on the page.
Statements
The statements tab provides an overview of your monthly spending, as well as warehouse comparisons if you are shipping from multiple locations.
The Monthly Spend section provides you with a visual representation of your spending for each month. If you have multi-warehouse set up, the default view will be for all warehouses. This can be filtered by time (this year or last year). If you have inventory at our Toronto location, you will have the ability to toggle between CAD and USD in the top right:
The Monthly Statements section provides you with a quick overview of each month’s spending at a more granular level (services, shipping, packaging, storage, insurance). There are also indicators on if the invoice has been paid or not:
Hovering over a month’s line items will give you View options for each corresponding column, which opens up modals for breakdowns of Services , Shipping , Packaging , and Storage:
You can filter by currency from the drop-down field, as well by year. You can view the statement in full by selecting the View button, or select the Transactions button to view more details in the corresponding modal:
From this view, you can see the exact line items that contributed to your monthly statement with a more detailed breakdown (such as projects, shipments, credits, and receiving).
You can select the View option to the right to go straight to the item in question to view even further details. If you need to, you can export the data via the Export button in the top right, or use the Filter button to look for specific information.
Lastly, the Warehouse Comparison section provides you with a visual breakdown of your spending per warehouse. This will only be available to you if you have multi-warehouse set up. You can filter by currency or by month from the right-hand side:
