Knowledge Base

How to Navigate the Products Tab

  • Log into your account at
  • From the menu bar, select the ‘product tab and scroll down to create a product.
  • From this page, you can create a new product, import products, search for an SKU or view an existing SKU. 
  • To create a new product, hit the ‘create a new product’ button in the right-hand top corner and fill out all the information required.
  • Hit create a new product at the bottom of the page.
  • *If you are shipping internationally or to a military base or territory, you are required to fill out the customs information section
  • To import products scroll down to the ‘import products’ tab on the main products dropdown menu. To import your products, click import CSV, or you can import your products from your Shopify store. If you have bundles, free samples or two packs, you will need to add each product separately. *The retail price can not be a zero value. 
  • To create a product rule, hit the ‘product rules’ tab and fill out the information needed. This applies to any products that are grouped, bundled or include inserts. * Enter a different SKU name per product; the SKU and title need to be different. 
  • See the video below for more direction.