Shipfusion Blog

COVID-19 Update

We wanted to reach out personally amid ongoing concerns around the continuing COVID-19 pandemic. Shipfusion is actively monitoring the spread of COVID-19 around the globe as the pandemic’s effects continue into the end of 2020 and most likely into the new year. Shipfusion facilities have remained open and operational during the COVID-19 pandemic with the support from Shipfusion’s health consultants, The Horton Group. If another ‘Stay at Home Order’ is issued throughout the US enforcing all non-essential businesses to close down, Shipfusion will remain open as it identifies as an ‘Essential Business Operation.’ 

The Horton Group approves all health and safety procedures and policies being implemented in our warehouses across North America, keeping in line with the CDC guidelines and will continue to be monitored each day to minimize employee infection risk.

In addition to our increased cleaning and disinfecting of high traffic areas, we continue to make it mandatory for all Shipfusion employees to wear PPE, including facemask/face shields and gloves to prevent the spread of COVID-19 throughout Shipfusion’s facilities and offices. Over the past several months, Shipfusion has successfully kept employees healthy and warehouses clean, mainly due to the extensive health and safety measures implemented in early March. We will continue to schedule lunch breaks under social distancing protocols and limit the number of workers assembled in the same location. In response to potential further lockdown restrictions, Shipfusion senior staff and warehouse management will screen all employees for known virus symptoms before they are allowed entry into any Shipfusion operated facility; this includes daily temperature checks. Any employee who displays illness symptoms will be sent home immediately and offered full compensation until they are safe and authorized by a doctor to return to work and have received two negative COVID-19 test results. Shipfusion’s HR Manager, Diana Ferrel, has been extremely disciplined with enforcing all safety measures on the warehouse floor. 

Shipfusion currently has a strict no visitors/drivers inside the facility policy. Drivers are instructed to call the receiving department before arriving to maintain proper social distancing instructions. 

We have experienced very few delays in shipping times with carriers during the COVID-19 pandemic thus far, and we expect to continue on the same trajectory for the remainder of the pandemic. We continue to do everything we possibly can to get all orders out in a timely fashion and maintain our SLAs. Still, order timelines may be extended if another “Stay at Home” order is issued. We will continue to communicate if we anticipate delays within our fulfillment network. We are up-to-date with carrier partners and will send out additional communications as they come in pertaining to shipping orders within zones in states of emergencies. You can also check our website for updated carrier information regarding possible holiday delays throughout December. 

All of us at Shipfusion are grateful that all states and localities consider Shipfusion an essential business, allowing us to continue serving you when you need it the most. We thank you for your patience and loyalty and look forward to continuing to provide you with the fulfillment services you require to stay connected during this unprecedented time. 

Thank you all for your support and partnership during this time. 


The Shipfusion Management Team

“Part of the theme at Shipfusion is that we don't constrain our clients. We work with them as business partners, which allows them great flexibility to work with other 3PL solutions and still take advantage of Shipfusion services.”

Dean Bentley-Falcke
Senior Solutions Architect and eCommerce Specialist
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